PRIVACY POLICY
Last updated on January 1st, 2021
Your privacy is important to us, and we are committed to protecting it. Auto Cosmetics, LLC ("Auto Cosmetics" "we" or "us") respects your privacy regarding any information we may collect from you across our website, www.autocosmetics.org (the "Site"). This Privacy Policy is incorporated into our Terms of Service, and by registering for Services via the Site, you accept the terms of this Privacy Policy.
CHANGES TO TERMS OF SERVICE
You can review the most current version of the Privacy Policy ("Terms") at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our Site. It is your responsibility to check our Site periodically for changes. Your continued use of or access to our Site or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.
INFORMATION WE COLLECT
Log data
When you visit our Site, our servers may automatically log the standard data provided by your web browser. This data is considered "non-identifying information," as it does not personally identify you on its own. It may include your computer's Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
Call and SMS Data
Our Services facilitate communication between Users and Technicians. In connection with facilitating the Service, we receive call data, including the date and time of the call or SMS message, the parties' phone numbers, and the SMS message's content.
Personal Information
We may ask for personal information, such as your name, email address, phone number, street address, city, state, zip code, and information about your vehicle such as make, model, year. This data is considered "identifying information," as it can personally identify you. We only request personal information relevant to providing you with a service and only use it to help provide or improve this Service.
If you choose to pay for a Service via credit card, you will be required to enter a valid credit card number and name as it appears on the credit card. Credit card information will be transmitted via SSL encryption for your protection by our payment processing partner and are not accessible to Auto Cosmetics. We may request other information, including the ability to receive promotional offers from us, which is optional.
Online Order Placement
The Site helps to facilitate communication and the exchange and sharing of information between Users and Technicians. The information contained in orders is accessible by Us, the User, and the contracting Technician. We may use non-Personally Identifiable Information from an order (e.g., the scope of work or spend limit) for statistical analysis, product development, marketing, and research. We reserve the right to monitor communications throughout the Site, and if we believe that a User is violating any of our Terms, federal or state laws, and our stated policies, we may terminate such usage.
Online Surveys and Contests
Occasionally, we conduct online user surveys to collect information about our Users' preferences. These surveys are optional, and if you choose to respond, your responses will be kept anonymous. Similarly, we may offer contests to qualifying Users in which we ask for contact and demographic information such as name, email address, and mailing address. None of this information is shared with third parties, except in summary form, if at all. The demographic information that we collect in the registration process and through online surveys is used to help us improve our Services to meet our users' needs and preferences. This may include targeting advertising to you about our services. Information we gather through a contest may also be disclosed to third parties as necessary for prize fulfillment and other aspects of any contest or similar offering.
HOW WE COLLECT INFORMATION
We collect information by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used. You are free to refuse our request for this information, with the understanding that we may be unable to provide you with your desired services without it.
HOW WE USE INFORMATION
We use Identifying Information for our own internal purposes, including contacting you to inform you about updates to our services and providing you with information relating to transactions that you conduct on the Site. We reserve the right to disclose your information as required by law.
We do not rent or sell Your Identifying Information to third parties. We may send you email communications, including information that we may think may interest you. You may opt-out of receiving marketing emails at any time by clicking on the unsubscribe link in any marketing email you receive from us.
We may use a combination of identifying and non-identifying information to understand who our visitors are, how they use our services, and how we may improve their Site experience in the future. We do not disclose the specifics of this information publicly. However, we may share aggregated and anonymized versions of this information, for example, in website and customer usage trend reports.
We may disclose and transfer your Identifying Information to any successor-in-interest of ours, such as a company that acquires our business. We may need to disclose your Identifying Information when required by law or when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order, or legal process.
DATA PROCESSING AND STORAGE
We only retain personal information for as long as necessary to provide a service or improve our future services. We will protect it within commercially acceptable means to prevent loss and theft and unauthorized access, disclosure, copying, use, or modification while we retain this data. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security.
COOKIES
We use "cookies" to collect information about you and your activity across our Site. A cookie is a small piece of data that our website stores on your computer and accesses each time you visit to understand how you use our Site and serve you content based on specified preferences.
If you do not wish to accept cookies from us. In that case, you should instruct your browser to refuse cookies from our website, understanding that we may be unable to provide you with some of your desired services without them.
COMMENTS AND FEEDBACK
To improve the Services we provide, we seek feedback on the user experience of the Service. When submitting comments or feedback about our services, we may use the comments and feedback on marketing or promotional materials or the Site. You understand that information you provide as part of a comment or feedback, review, photo submission, or similar method will be available to other users and in some cases may be publicly available.
USER-SUBMITTED INFORMATION
You are responsible for any content you transmit through our Site. You agree, represent and warrant that any content you transmit through our Site or to us is truthful, accurate, not misleading, and offered in good faith and that you have the right to transmit such content. You shall not upload, post, or otherwise make available on or through our Site any content protected by copyright, trademark, or another proprietary right of any third-party without the express written permission of the owner of such right(s) or the authority to do so. You shall be solely liable for any damages resulting from copyright infringement, trademark, or other proprietary rights or any other harm resulting from such a submission.
By submitting Content, other than personally identifiable information or bank account information related to payments made through the Site, you grant us (or warrant that the owner of such content has expressly granted to us) a royalty-free, perpetual, irrevocable, and unrestricted right and license (a) to use, reproduce, display, modify, adapt, publish, translate, transmit, distribute or otherwise make available to others such content (in whole or in part and for any purpose) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed; (b) to exercise all copyright, trademark, publicity, privacy and other proprietary rights with regard to such content; and (c) to use your name, likeness and/or other biographical information in any and all media and/or communications. You also agree that we are free to use any ideas, concepts, know-how, or techniques that you send to us for any purpose.
THIRD-PARTY ACCESS TO INFORMATION
We may use third-party services for our Site and marketing activity. These services may access our data solely to perform specific tasks on our behalf. We do not share any personally identifying information with these services without your explicit consent. We do not give these services permission to disclose or use any of our data for any other purpose. We do not sell or rent your personal information to marketers or third parties.
This website uses Google Analytics tracking software to help us better understand our visitors and how they use the website. For more information, please visit Google's "Privacy & Terms" website.
THIRD-PARTY LINKS
Our website may link to external sites that are not operated by us. Please be aware that we have no control over those sites' content and policies and cannot accept responsibility or liability for their respective privacy practices.
PAYMENT SYSTEMS
Intuit, Inc., powers our secure credit card payment system. When you pay us using a credit card, we keep only the type of credit card used during the purchase time to verify your account and identify you. This information is encrypted and stored securely within Intuit, Inc. Visit Intuit's Privacy Policy for more information.
If you suspect that another person has made unauthorized use of Your credit card to purchase our products or services, you should notify us immediately and notify your credit card provider following their rules.
SECURITY
We will use commercially reasonable methods to keep Information securely in our files and systems. Our Site is operated using secure Internet connections, using SSL (Secure Sockets Layer) encryption to protect your data. However, you should keep in mind that the Site is run on networks, any component of which may, from time to time, require maintenance or experience problems or breaches of security beyond our control.
While we take steps to protect your personal information and keep it secure, you also play a role in protecting your information. You must maintain your online transactions' security by not sharing your passwords and account information with any unauthorized parties.
Please also be aware that no data transmission over the Internet or encryption method can be guaranteed to be 100 percent secure despite our best intentions and the guidelines outlined in this Privacy Policy. Therefore, we cannot guarantee the security of any information you transmit to us or from our Site, and therefore, you use our Site at your own risk.
TERMINATING YOUR ACCOUNT
We save your Personally Identifiable Information until your account with us is terminated. To terminate an account, contact us via email at support@autocosmetics.org. If you terminate your account, your Personally Identifiable Information cannot be recovered, and you may continue to receive email communications for a short period until we have updated all of our databases.
Your Personal Identifiable Information may remain on our archived database and records for a reasonable time as residual information after termination of your account. We will not use this residual information for business development purposes but may retain it and use it in connection with internal business purposes, such as internal record keeping and legal compliance. We will maintain information on Users who have been removed for violating any of our policies.
CHILDREN
This website or mobile app is not designed for use by children under age 18, and We do not knowingly solicit personal data from anyone under age 18. If You are under age 18, do not access or use our Site or related products or services. If You become aware that we have collected data of anyone under the age of 18, please contact us at support@autocosmetics.org so that we may take the necessary steps to delete that data.
COMPLIANCE & COOPERATION WITH REGULATORS
Though we make every effort to preserve user privacy, we may need to disclose your Personally Identifiable Information when required by law or a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process.
CONTACTING US
If you have any questions about this Privacy Policy or our privacy practices, you may contact us at support@autocosmetics.org.